Data We Collect and Why We Use It
We collect the details you enter when creating your account — your name, contact number, and the mobile wallet you register for deposits and withdrawals. When you use bKash, Nagad or Rocket to fund your account, we record the transaction reference and amount so we can
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match your deposit to your wallet correctly. We also collect device data — your browser type and IP address — to detect unusual login activity and protect your account from unauthorised access. Usage data, such as which sections of the platform you visit and how long
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sessions last, helps us identify errors and improve the account experience. We do not collect more than what serves these purposes, and we do not sell your personal information to marketing companies or unrelated third parties. Where required by applicable law in your eligible region, we
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may share limited data with payment processors or regulatory bodies. Retention periods vary by data type: payment records are kept for as long as legal obligations in your region require, while session data is cleared on a shorter rolling schedule. All data handling is subject to
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your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.